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Support, Feedback & User Guide

Have questions, found a bug, or have ideas to improve the app? Contact us at support@fodmapai.com

Contact Us

Reach out for support questions, to report bugs or errors, or to share your improvement suggestions. We value your feedback!

Support, Bugs & Feedback

support@fodmapai.com

Questions, error reports & suggestions

Company

LinTech AS

Tolbodgata 70, 4614 Kristiansand, Norway

Response Time

General: 7 business days

Technical: 2-3 business days

Privacy (GDPR/CCPA): 30 days

🎯 How to Use FODMAPai

Getting Started

1. First Launch

  • Accept the medical disclaimer (required for health apps)
  • Review privacy settings
  • The app works immediately — no account required

2. Set Up Your Profile

  • Tap your avatar in the top-right corner
  • Add a profile photo (optional)
  • Enter: Name, Age, Gender, Weight
  • This helps personalize insights

3. Understanding the Home Screen

  • Top Section: Profile avatar (top-right), calendar, FODMAP summary (green/orange/red circles)
  • Date Picker: Tap calendar icon to view different days
  • Today's Summary: Food and symptom counts by category
  • Main Feed: Food entries, symptoms, bowel movements, stress, activities for selected day
  • Navigation Tabs: Home, Analytics, Add (floating button), AI Chat, Recipes
  • Floating Add Button: Green/blue circular button above tab bar (hidden on Chat and Recipes tabs)

Core Features Guide

📸 Food Scanning & Analysis

Method 1: Camera Scan

  1. Tap the green/blue + ADD floating button (center bottom, above tab bar)
  2. Select "Scan Food"
  3. Camera opens automatically (grant camera permission first time)
  4. Point camera at your meal
  5. Position food within the corner markers
  6. Tap capture button
  7. Review AI analysis: Food name, FODMAP level (Low/Medium/High with emoji indicators), Ingredients breakdown, Portion estimates
  8. Tap "Save" to log, or "Retake" to try again

Method 2: Manual Entry

  1. Tap + ADD → "Add Food Manually"
  2. Enter food description
  3. Optionally add portion size
  4. Tap "Analyze" for FODMAP analysis
  5. Review and save

Method 3: Photo Library

  1. Tap + ADD → "Scan Food"
  2. In the camera view, tap photo library icon (bottom left)
  3. Select existing photo
  4. AI analyzes and provides results

Tips for Best Results:

  • Ensure good lighting
  • Keep camera steady
  • Include all items in the frame
  • Describe complex meals with text for better accuracy

🍽️ Menu Scanning

How to Scan a Restaurant Menu:

  1. Tap + ADD floating button → "Scan Menu"
  2. Camera opens automatically (grant camera permission first time)
  3. Position menu within frame markers
  4. Capture image
  5. Review analysis: All menu items with FODMAP ratings, Ingredient warnings for each dish, FODMAP levels (Low/Medium/High) for each item
  6. Tap items to see detailed breakdown
  7. Share or save favorite safe options

Best Practices:

  • Use good lighting
  • Hold camera parallel to menu
  • Ensure text is readable
  • For large menus, scan sections separately

🤖 AI Chat Assistant

Accessing AI Chat:

  1. Tap "AI Chat" tab (fourth tab in bottom navigation)
  2. Review context summary (Today, Last 24h, Last Week, Last Month)
  3. Start chatting or use suggested prompts
  4. Note: The + ADD button is hidden on this tab

What You Can Ask:

  • "What foods are safe for me today?"
  • "Why am I experiencing bloating?"
  • "Suggest low FODMAP breakfast options"
  • "Analyze my food patterns"
  • "What should I avoid based on my symptoms?"

Voice Input:

  1. Tap microphone icon in chat
  2. Grant microphone permission (first time)
  3. Speak your question
  4. Tap stop when finished
  5. AI processes and responds

🍳 Recipe Generator

Accessing Recipe Generator:

  1. Tap "Recipes" tab (fifth tab in bottom navigation)
  2. Note: The + ADD button is hidden on this tab

How to Generate FODMAP-Friendly Recipes:

Step 1: Choose Your Inspiration

  • Camera: Take photo of ingredients or food
  • Photo Library: Select existing food photo
  • Text Description: Describe what you want (e.g., "healthy breakfast with eggs")
  • Random: Let AI surprise you

Step 2: Select Generation Type

  • Image & Text: Use both photo and description
  • Image Only: Generate from photo
  • Text Only: Generate from description
  • Random: Diverse recipes across categories

Step 3: Generate

  1. Tap "Generate Recipes"
  2. Wait for AI to create recipes (10-30 seconds)
  3. Browse by category: Breakfast, Lunch, Dinner, Afternoon

Step 4: Explore Recipes

  • Tap a recipe card to view details
  • Ingredients: Amounts and FODMAP levels
  • Instructions: Step-by-step cooking guide
  • Audio Playback: Tap play to hear instructions
  • Share: Export recipe as text

📊 Analytics & Insights

Accessing Analytics:

  1. Tap "Analytics" tab (second tab in bottom navigation)
  2. Select time period: Last 7 Days, Last 30 Days, Last 3 Months, Last 6 Months, Last Year

What You'll See:

  • Scores Card: Streak days, Data completeness percentage, Dietary diversity score
  • Trend Charts: FODMAP levels over time, Symptom severity trends, Stress levels correlation
  • Correlations: Food-symptom relationships, Stress-symptom connections, Pattern insights
  • Trends & Patterns: Weekly summaries, Improvement indicators, Personalized recommendations

📝 Logging Symptoms & Health Data

Logging Symptoms:

  1. Tap + ADD → "Log Symptoms"
  2. Select symptom type (Pre-defined or Custom)
  3. Set severity (1-10 scale)
  4. Add optional notes
  5. Save

Logging Bowel Movements:

  1. Tap + ADD → "Log Bowel Movement"
  2. Select Bristol Stool Scale type (1-7)
  3. Add time if different from now
  4. Save

Logging Stress:

  1. Tap + ADD → "Log Stress Level"
  2. Select stress level (1-5 emoji scale)
  3. Add optional notes
  4. Save

Logging Activity:

  1. Tap + ADD → "Log Activity"
  2. Enter activity type and duration
  3. Save

Logging Medications:

  1. Tap + ADD → "Add Medications & Supplements"
  2. Enter medication name
  3. Add dosage and timing
  4. Save

📚 Educational Content

Accessing Educational Library:

  1. Tap your profile avatar (top-right corner of Home screen)
  2. Scroll to "Educational Content" section
  3. Tap "Learn About IBS & FODMAPs"
  4. Browse available content: Videos, Podcasts, Articles
  5. Use search bar to find specific content
  6. Tap content card to play or view

🔄 Data Export & Sharing

Exporting Your Data:

  1. Tap your profile avatar (top-right corner of Home screen)
  2. Scroll to "Export & Sharing" section
  3. Choose export type: Export to Podcast (Generate podcast transcript with FODMAP database)

Export to Podcast:

  1. Tap "Export to Podcast"
  2. Choose date range: Last Week (7 days), Last Month (30 days), Last 3 Months (90 days)
  3. Select export method: Share File (Save as .txt or share via AirDrop, email) or Copy to Clipboard (Copy text to paste into podcast services)
  4. Upload to NotebookLM or other podcast generators (e.g., Podcastle, Descript)

⚙️ Settings & Preferences

Accessing Settings:

  1. Tap your profile avatar (top-right corner of Home screen)
  2. Scroll to "Settings" section

Available Settings:

  • Storage Settings: View and manage app storage, View total storage used, See breakdown by data type, Clear cache if needed, Export data before clearing

Note: Privacy settings like Zero Data Retention and Image Generation are configured in the app's ModelConfig. Zero Data Retention is enabled by default.

❓ Frequently Asked Questions (FAQ)

General Questions

Do I need an account to use FODMAPai?

No. The app works immediately without account creation. All data is stored locally on your device.

Is my data synced to the cloud?

Data is stored locally by default. iCloud sync is optional and can be enabled in device Settings → iCloud. When enabled, data syncs across your Apple devices securely.

Can I use the app offline?

Yes, for viewing and logging data. AI features (food analysis, chat, recipes) require an internet connection.

How much does the app cost?

FODMAPai is free to download and use. There are no in-app purchases or subscriptions required.

Is my health data private?

Yes. All data is stored locally on your device. When using AI features, Zero Data Retention is enabled by default, meaning your data is processed but not stored by third-party services. See our Privacy Policy for details.

Feature-Specific Questions

How accurate is the AI food analysis?

The AI uses a comprehensive FODMAP database and provides estimates. Results include confidence scores. Always verify with official FODMAP sources and consult healthcare providers for medical advice.

Why isn't my food being recognized correctly?

Try these tips:

  • Ensure good lighting and clear photos
  • Describe the food in text along with the photo
  • Use manual entry for complex or uncommon foods
  • Check that you're within the camera frame markers

Can I edit a logged food entry?

Yes. Tap any food card to view details, then edit name, portion, time, or re-analyze.

How do I delete entries?

Swipe left on any entry card, or tap the entry and use the delete option.

How do I enable voice input in AI Chat?

Tap the microphone icon in the chat interface. Grant microphone permission when prompted (Settings → FODMAPai → Microphone).

Privacy & Security Questions

What is Zero Data Retention (ZDR)?

When enabled (default ON), OpenRouter processes your data but does not store it. This enhances privacy. You can toggle this in Settings → Privacy & Security.

Where is my data stored?

All health data is stored locally on your iPhone using iOS Data Protection. Data is encrypted at rest. If iCloud sync is enabled, data is synced via CloudKit with end-to-end encryption.

Do you sell my data?

No. We do not sell, share, or monetize your personal or health data. See our Privacy Policy for details.

Can I export my data?

Yes. Tap your profile avatar (top-right of Home screen) → Export & Sharing → Export to Podcast. The export includes your diary data, podcast generation prompt, and the FODMAP database in text format.

How do I delete all my data?

Tap your profile avatar → Settings → Storage Settings → Delete All Data. Warning: This action cannot be undone. Export your data first if you want to keep a backup.

Medical & Health Questions

Can FODMAPai diagnose medical conditions?

No. FODMAPai is for educational and tracking purposes only. It does not diagnose, treat, or cure medical conditions. Always consult qualified healthcare providers for medical advice.

Should I follow the AI's dietary recommendations?

The app provides information and suggestions based on FODMAP data. Always verify recommendations with healthcare providers, especially if you have medical conditions.

Can I use this app instead of seeing a doctor?

No. FODMAPai is a tracking tool, not a replacement for medical care. Consult healthcare providers for diagnosis, treatment, and dietary planning.

The app says a food is "Low FODMAP" but I still have symptoms. Why?

FODMAP tolerances vary by person. The app provides general guidelines. Work with a dietitian to identify your personal triggers.

🔧 Troubleshooting Guide

Issue: App Won't Open or Crashes on Launch

Solutions:

  1. Force quit the app (swipe up from bottom, find FODMAPai, swipe up)
  2. Restart your iPhone
  3. Check iOS version (requires iOS 17.0+)
  4. Delete and reinstall the app (export data first!)
  5. Contact support if issue persists

Issue: Camera/Photo Permission Denied

Solutions:

  1. Go to iPhone Settings → FODMAPai
  2. Enable "Camera" and "Photos" permissions
  3. Return to app and try again
  4. Note: You can still use manual entry without camera access

Issue: AI Analysis Takes Too Long or Fails

Solutions:

  1. Check internet connection
  2. Ensure strong Wi-Fi or cellular signal
  3. Try again (may be temporary service issue)
  4. Use manual entry as alternative
  5. Check if Zero Data Retention is causing delays (try disabling temporarily)

Issue: Data Not Syncing Across Devices

Solutions:

  1. Verify iCloud sync is enabled: Settings → [Your Name] → iCloud → FODMAPai (toggle ON)
  2. Ensure same Apple ID on all devices
  3. Check iCloud storage availability
  4. Wait a few minutes for sync to complete
  5. Force quit and restart app on both devices

Issue: Voice Input Not Working in AI Chat

Solutions:

  1. Grant microphone permission (Settings → FODMAPai → Microphone)
  2. Check microphone isn't blocked by case
  3. Ensure quiet environment
  4. Try typing instead
  5. Restart app and try again

📖 Understanding FODMAP Levels

Green (Low FODMAP)

  • Generally safe for most people
  • Can be consumed in typical serving sizes
  • Less likely to trigger symptoms

Yellow (Medium FODMAP)

  • May be tolerated in small portions
  • Portion size matters significantly
  • Monitor your individual tolerance

Red (High FODMAP)

  • Likely to cause symptoms
  • Avoid during elimination phase
  • Reintroduce carefully during challenge phase

Note: Individual tolerances vary. The app provides guidance based on FODMAP research, but personal experience may differ.

Understanding Analytics Metrics

Streak Days

Consecutive days with logged entries. Helps track consistency.

Data Completeness

Percentage of days with logged data. Higher percentage = better insights.

Diversity Score

Variety of foods logged. Encourages balanced diet.

Correlation Analysis

Relationships between foods and symptoms. Helps identify trigger foods through statistical analysis of your patterns.

🔒 Privacy & Security Best Practices

Recommended Settings

  1. Enable Zero Data Retention (ON by default) - Maximum privacy for AI features. Data processed but not stored.
  2. Use Strong Device Passcode - Protects encrypted local data. Required for Face ID/Touch ID.
  3. Enable Face ID/Touch ID - Additional app protection with quick and secure access.
  4. Regular Data Exports - Backup your data periodically. Store exports securely.
  5. Review Privacy Settings - Check periodically and adjust as needed.

📧 When to Contact Support

Technical Issues

  • App crashes or freezes
  • Features not working
  • Data loss concerns
  • Sync problems

Privacy Questions

  • Data deletion requests
  • Privacy policy questions
  • GDPR/CCPA requests

Information to Include When Contacting Support

1. Device Information:

  • iPhone model (e.g., iPhone 15 Pro)
  • iOS version (Settings → General → About)
  • App version (found in App Store)

2. Issue Description:

  • What you were trying to do
  • What happened instead
  • Error messages (if any)
  • Screenshots (if helpful)

3. Steps to Reproduce:

  • Detailed steps that lead to the issue
  • Frequency (always, sometimes, once)

⚠️ Important Disclaimers

Medical Disclaimer

FODMAPai is for educational and informational purposes only. It is NOT a substitute for professional medical advice, diagnosis, or treatment. Always consult qualified healthcare providers before making dietary changes or if you experience severe symptoms.

AI Accuracy

AI analysis is based on available data and may not be 100% accurate. Results should be verified with official FODMAP sources and healthcare professionals.

Data Responsibility

You are responsible for backing up your data. Export regularly to prevent data loss.

🌐 Additional Resources

Official Resources

Educational Resources

Last Updated: October 2025 | App Version: 1.0

Thank you for using FODMAPai! We're here to help make your digestive health journey easier. 🌱