Support, Feedback & User Guide
Have questions, found a bug, or have ideas to improve the app? Contact us at support@fodmapai.com
Last Updated: April 24, 2026
📞 Contact Us
Reach out for support questions, to report bugs or errors, or to share your improvement suggestions. We value your feedback!
Privacy & Legal
aksel.lindberg@lintech.noCompany
LinTech AS
Location
Norway
Response Time
Within 48 hours
🚀 Getting Started
1. Download & Install
Download FODMAPai from the App Store on your iPhone or iPad.
2. Start Your Diary
Begin logging your meals, symptoms, and bowel movements in your personal diary.
3. Use AI Features
Scan food, analyze menus, and chat with our AI for personalized FODMAP guidance.
4. Track Progress
Review your analytics to identify trigger foods and patterns in your symptoms.
✨ Core Features
Scan Food (Camera AI)
Point your camera at food or a food photo. FODMAPai uses AI to identify ingredients and analyze FODMAP content instantly.
Add Food Manually
Search for foods by name or browse categories. Perfect for packaged items or when you prefer typing.
Scan Menu
Photograph a restaurant or café menu. AI analyzes all dishes for FODMAP content at once.
Log Symptoms
Track digestive symptoms (bloating, gas, pain, etc.) with severity levels. Helps identify trigger foods.
Log Bowel Movement
Use the Bristol Stool Chart to track consistency and pattern.
AI Chat
Ask questions about FODMAP, get personalized guidance, and receive meal suggestions based on your diary data (if enabled).
Personal Tolerance Tracker
See which foods are well-tolerated, moderate, or trigger symptoms based on your personal data.
Analytics & Insights
Visualize your FODMAP trends, identify patterns, and understand your personal tolerance levels.
Frequently Asked Questions
General
What is FODMAPai?
FODMAPai is an AI-powered iOS app that helps you manage a low-FODMAP diet by scanning foods, tracking meals and symptoms, and providing personalized insights.
Is my data secure?
Yes. All data is stored locally on your device or in your private iCloud account. We don't have access to your personal health data.
Do I need an internet connection?
AI features (scanning, chat, recipes) require internet. Viewing your diary and analytics works offline.
Food Scanning
How accurate is the AI analysis?
AI provides estimates based on peer-reviewed research. Results include confidence scores. Always verify with food labels and healthcare providers.
Can I scan packaged foods?
Yes. Scan the ingredient list for best results, or use manual search for branded products.
Logging & Tracking
How do I log symptoms?
Tap the + button on the Home screen, select Log Symptoms, choose symptom types, set severity, and save.
What is the Bristol Stool Chart?
A medical scale (Types 1-7) for classifying stool consistency. Types 3-4 are generally considered normal.
AI Features
Can the AI access my diary?
Only if you enable "Include Diary Context" in AI Chat settings. This allows personalized responses based on your history.
How do I generate recipes?
In AI Chat, ask for recipes by cuisine, ingredients, or dietary needs. The AI generates low-FODMAP recipes based on your preferences.
Troubleshooting Guide
App Won't Open or Crashes on Launch
- Force quit the app (swipe up from bottom, find FODMAPai, swipe up)
- Restart your iPhone
- Check iOS version (requires iOS 17.0+)
- Delete and reinstall the app (export data first!)
- Contact support if issue persists
Camera/Photo Permission Denied
- Go to iPhone Settings, then FODMAPai
- Enable "Camera" and "Photos" permissions
- Return to app and try again
- Note: You can still use manual entry without camera access
AI Analysis Takes Too Long or Fails
- Check internet connection
- Ensure strong Wi-Fi or cellular signal
- Try again (may be temporary service issue)
- Close other apps using bandwidth
- Use manual entry as backup
Data Not Syncing Between Devices
- Ensure iCloud is enabled for FODMAPai
- Check you are signed into iCloud
- Verify sufficient iCloud storage
- Use same Apple ID on all devices
App Using Too Much Storage
- Tap your profile avatar, then Settings, then Storage Settings
- View storage breakdown
- Clear cached data
- Export data before clearing
- Delete old entries if needed
When to Contact Support
* Technical Issues
- App crashes or freezes
- Features not working as expected
- Data loss concerns
- Sync problems between devices
* Privacy Questions
- Data deletion requests
- Privacy policy questions
- GDPR/CCPA requests
- Data export assistance
* Feature Requests & Feedback
- Suggestions for improvements
- Bug reports
- General user feedback
- Feature requests
Information to Include
When contacting support, please provide:
- Device Information: iPhone model, iOS version, App version
- Issue Description: What you were trying to do, what happened, error messages, screenshots
- Steps to Reproduce: Detailed steps leading to the issue and frequency
- Contact Information: Your email address and preferred contact method
Important Disclaimers
Not Medical Advice
FODMAPai is an informational tool, not a medical device. Always consult healthcare professionals for medical advice, diagnosis, or treatment.
AI Limitations
AI analysis provides estimates based on peer-reviewed research and nutritional databases used in low-FODMAP studies. Results may not be 100% accurate. Always verify with food labels.
Individual Variation
FODMAP tolerance varies between individuals. What works for others may not work for you. Use the app alongside professional guidance.
Data Responsibility
You are responsible for backing up your data. While we use iCloud for sync, we recommend regular exports for important health records.
Additional Resources
Official Resources
Educational Resources
Support Articles
Quick Links
Support Email: support@fodmapai.com
Last Updated: April 24, 2026